FAQs
We'll send you a link to the email account that was given when purchasing the ticket. This unique link will log you in to your account and give you direct access to watch the show. Sharing this link with others will give them access to your account details and may also result in you being logged out and losing access to the show.
When you buy a ticket on Universe.com we create you an account here. If you've not got your email please contact us on the live chat with the email address that was given when booking and we will get you your link
We use Vimeo to Live Stream our shows. You can use any Vimeo compatible computer / phone / tablet or Smart Tv to enjoy the show.
The shows are streamed live and our streaming partner - Vimeo - doesn't allow the pausing of the live stream, but shows are available for a period after the live stream to watch / rewatch with the ability to pause and rewind etc.